Our commitment to your privacy
At SmartLatam, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us. Whether you are browsing our content, requesting information, or working with us, this policy applies to you.
We take data protection seriously and handle your information transparently, responsibly, and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
What is personal data?
Under the GDPR, personal data means any information that can identify you directly or indirectly. This includes details such as your name, email address, or contact information.
How and when we collect your data
We only collect personal data when you voluntarily provide it to us, for example when you:
We do not collect personal data without your knowledge.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with trusted subcontractors strictly for support services (such as customer communication). Text messaging opt-in data and consent will never be shared with third parties.
What data we collect
We collect only the minimum information necessary to operate our services effectively. This may include:
Cookies
We use only anonymous analytical cookies to understand how visitors use our website. These cookies do not identify you personally. For more details, please refer to our Cookie Policy.
Why we use your data
We use your personal data for the following purposes:
Customer support
To respond to your enquiries, provide information, and assist you with any questions related to our services.
Service improvement
To better understand user needs and improve our content, offerings, and communication.
Marketing communications
We will only send you marketing or promotional material if you have explicitly given your consent. You can withdraw this consent at any time.
Your choices and control
You are not required to provide personal data to browse our website. However, if you choose not to provide certain information, we may not be able to respond to enquiries or provide requested services.
You can manage or disable cookies through your browser settings. Since we only use anonymous analytics cookies, disabling them may limit our ability to improve the website experience.
If we ever intend to use your data for marketing or involve third parties, we will clearly inform you beforehand and request your consent.
To opt out of marketing communications, contact us at info@smartlatam.io.
Your rights
You have full control over your personal data. Under GDPR, you have the right to:
For any questions about your rights or how your data is handled, contact us at info@smartlatam.io.
Updates to this policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be published on this page.
We encourage you to review this policy occasionally to stay informed. We aim to keep communication clear without unnecessary email notifications.
