Scope and consent
By opting in to receive SMS communications from SmartLatam, you expressly consent to receive text messages related to our consultancy services, educational content, industry insights, tool updates, event invitations, service notifications, and relevant professional communications.
Your consent is provided freely, explicitly, and informed, in accordance with applicable European Union and Latin American data protection regulations. SMS communications are sent only to users who have actively opted in.
Message frequency may vary depending on your interaction with SmartLatam and the type of content you have requested.
Purpose of SMS communications
SmartLatam uses SMS messaging exclusively for professional and informational purposes, including but not limited to:
Providing consultancy-related updates
Sharing educational or strategic content
Announcing webinars, podcasts, or events
Communicating service or account-related notices
Sharing optional promotional or informational material relevant to SmartLatam’s services
SMS messages are not used for unsolicited advertising.
Opt-out and withdrawal of consent
You may withdraw your consent and stop receiving SMS messages at any time.
To unsubscribe, reply STOP to any SmartLatam message. You will receive a confirmation of your opt-out, and no further SMS communications will be sent unless you choose to opt in again.
Withdrawal of consent does not affect the lawfulness of processing carried out prior to your opt-out.
Assistance and support
If you experience any issues or require assistance with our SMS communications, reply HELP to any message or contact us directly at info@smartlatam.io.
Message delivery and carrier responsibility
Message delivery is subject to transmission availability and network conditions. SmartLatam cannot guarantee message delivery and is not responsible for delayed, failed, or undelivered messages.
Mobile network operators and carriers are not liable for message delivery failures.
Fees and charges
Standard message and data rates may apply according to your mobile service plan. Any applicable charges are your responsibility. Please consult your mobile provider for details regarding SMS or data usage fees.
Data protection and privacy
SmartLatam processes personal data in accordance with:
The EU General Data Protection Regulation (GDPR)
Applicable EU ePrivacy rules
Relevant Latin American data protection principles and local regulations
SMS opt-in data, consent records, and mobile numbers are never sold or shared with third parties for marketing purposes. Data may only be processed by trusted service providers strictly for the operation of SMS communications and in compliance with data protection laws.
For full details on how we collect, store, and protect personal data, please refer to our Privacy Policy available on the SmartLatam website.
User rights
Depending on your jurisdiction, you may exercise rights including access, rectification, deletion, objection, restriction of processing, and data portability. Requests related to data rights may be submitted to info@smartlatam.io.
Updates to these terms
SmartLatam may update these SMS Terms & Conditions from time to time to reflect regulatory, operational, or business changes. Any updates will be published on our website and will apply from the date of publication.
